Benchmarking -
Past, Present and Future

Top-10 Benchmarked Business Processes

The following chart shows the most actively benchmarked business processes members of The Benchmarking Exchange (TBE) are engaged in. The data is collected from thousands of TBE members and ranked by the most benchmarked process for the most recent twelve months. The purpose of this ranking is to show what business processes are being focused on the most and to provide a bit of insight as to what to expect in the near future. The top-10 Business Processes shown are among hundreds of business processes and sub-processes tracked in TBE's Posting Board(sm) database. This report is real-time so you know exactly what's being benchmarked NOW!

Members may click on any Business Process in the chart below to display a summary of postings then drill down to view details of each posting. If you are interested in learning more about the project or study contained in the posting simply contact the member who appears in the posting for more information. This is an excellent way to learn improvement ideas without having to start a study of your own. In other words you don't have to re-invent the wheel.

Business Process Ranking
BENCHMARKING 1
COST CONTROLS MEASURING 2
SERVICE 3
CALIBRATION INSPECTION 4
CALL CENTERS HELP DESKS 5
EMPLOYEE ATTENDANCE 6
EMPLOYEE EVALUATION 7
INFORMATION SYSTEMS TECHNOLOGY 8
KNOWLEDGE MANAGEMENT 9
MAINTENANCE REFURB REPAIR 10

TOP-10 Benchmarking Organizations

The following is a ranking of organizations that are heavily engaged in benchmarking. These member organizations have implemented internal benchmarking methodologies and practices to support their entire organizations' efforts to improve their products and services for both internal and external Customers.

These organizations are excellent role models for you to learn how to deploy benchmarking throughout your workgroup, department, division or entire organization. They are leaders! To contact someone from one of these organizations visit the Member Directory. (Note: the ability to access this service is available to Members only).

Organization Ranking
United Technologies 1
Corning Incorporated 2

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